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CRM · Operating margin
Computed from CRM's latest annual filing — every figure below is the filed value, cited to the filing, never estimated.
| Line item | Jan 2017 | Jan 2018 | Jan 2019 | Jan 2020 | Jan 2021 | Jan 2022 | Jan 2023 | Jan 2024 | Jan 2025 | Jan 2026 | TTM* ended 2026-07-31 — derived: computed by Echelon from filed periods, not as filed |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 8,437 (accession 0001108524-19-000009) | 10,540 (accession 0001108524-20-000014) | 13,282 (accession 0001108524-22-000008) | 17,098 (accession 0001108524-22-000013) | 21,252 (accession 0001108524-23-000011) | 26,492 (accession 0001108524-24-000005) | 31,352 (accession 0001108524-25-000006) | 34,857 (accession 0001108524-26-000060) | 37,895 (accession 0001108524-26-000060) | 41,525 (accession 0001108524-26-000060) | 43,938 |
| YoY | +26.5% | +24.9% | +26% | +28.7% | +24.3% | +24.7% | +18.3% | +11.2% | +8.7% | +9.6% | — |
| Cost of revenue | 2,234 (accession 0001108524-19-000009) | 2,773 (accession 0001108524-20-000014) | 3,451 (accession 0001108524-22-000008) | 4,235 (accession 0001108524-22-000013) | 5,438 (accession 0001108524-23-000011) | 7,026 (accession 0001108524-24-000005) | 8,360 (accession 0001108524-25-000006) | 8,541 (accession 0001108524-26-000060) | 8,643 (accession 0001108524-26-000060) | 9,270 (accession 0001108524-26-000060) | 9,982 |
| YoY | — | +24.1% | +24.5% | +22.7% | +28.4% | +29.2% | +19% | +2.2% | +1.2% | +7.3% | — |
| Gross profit | 6,203 (accession 0001108524-19-000009) | 7,767 (accession 0001108524-20-000014) | 9,831 (accession 0001108524-22-000008) | 12,863 (accession 0001108524-22-000013) | 15,814 (accession 0001108524-23-000011) | 19,466 (accession 0001108524-24-000005) | 22,992 (accession 0001108524-25-000006) | 26,316 (accession 0001108524-26-000060) | 29,252 (accession 0001108524-26-000060) | 32,255 (accession 0001108524-26-000060) | 33,956 |
| YoY | +23.7% | +25.2% | +26.6% | +30.8% | +22.9% | +23.1% | +18.1% | +14.5% | +11.2% | +10.3% | — |
| Operating expenses | 5,985 (accession 0001108524-19-000009) | 7,313 (accession 0001108524-20-000014) | 9,296 (accession 0001108524-22-000008) | 12,566 (accession 0001108524-22-000013) | 15,359 (accession 0001108524-23-000011) | 18,918 (accession 0001108524-24-000005) | 21,962 (accession 0001108524-25-000006) | 21,305 (accession 0001108524-26-000060) | 22,047 (accession 0001108524-26-000060) | 23,924 (accession 0001108524-26-000060) | 25,221 |
| YoY | +22.2% | +22.2% | +27.1% | +35.2% | +22.2% | +23.2% | +16.1% | -3% | +3.5% | +8.5% | — |
| Operating income | 218 (accession 0001108524-19-000009) | 454 (accession 0001108524-20-000014) | 535 (accession 0001108524-22-000008) | 297 (accession 0001108524-22-000013) | 455 (accession 0001108524-23-000011) | 548 (accession 0001108524-24-000005) | 1,030 (accession 0001108524-25-000006) | 5,011 (accession 0001108524-26-000060) | 7,205 (accession 0001108524-26-000060) | 8,331 (accession 0001108524-26-000060) | 8,735 |
| YoY | +89.7% | +108.3% | +17.8% | -44.5% | +53.2% | +20.4% | +88% | +386.5% | +43.8% | +15.6% | — |
| Net income | 323 (accession 0001108524-19-000009) | 360 (accession 0001108524-20-000014) | 1,110 (accession 0001108524-22-000008) | 126 (accession 0001108524-22-000013) | 4,072 (accession 0001108524-23-000011) | 1,444 (accession 0001108524-24-000005) | 208 (accession 0001108524-25-000006) | 4,136 (accession 0001108524-26-000060) | 6,197 (accession 0001108524-26-000060) | 7,457 (accession 0001108524-26-000060) | 9,662 |
| YoY | +781.1% | +11.5% | +208.3% | -88.6% | +3131.7% | -64.5% | -85.6% | +1888.5% | +49.8% | +20.3% | — |
| Diluted EPS | 0.46 (accession 0001108524-19-000009) | 0.49 (accession 0001108524-20-000014) | 1.43 (accession 0001108524-22-000008) | 0.15 (accession 0001108524-22-000013) | 4.38 (accession 0001108524-23-000011) | 1.48 (accession 0001108524-24-000005) | 0.21 (accession 0001108524-25-000006) | 4.20 (accession 0001108524-26-000060) | 6.36 (accession 0001108524-26-000060) | 7.80 (accession 0001108524-26-000060) | — |
| YoY | +757.1% | +6.5% | +191.8% | -89.5% | +2820% | -66.2% | -85.8% | +1900% | +51.4% | +22.6% | — |
USD lines in millions; EPS per share. Annual columns are fiscal years, labeled by their period-end month (a filer's own fiscal label may differ). “—” is an honest gap: the filer did not tag that line for that period. *TTM (twelve months ended 2026-07-31) is computed from filed periods — latest fiscal year plus newer quarters minus their year-ago pairs; each line’s full trail rides the CSV export. Every column cites its accession in the export. Figures as filed via SEC EDGAR, never estimated.
Answers come strictly from CRM's 10-K filed 2026-03-02, and every answer links the exact passages it used. Questions asking what to do with the stock are refused — that's the point.
Operating income as a share of revenue — what remains after both the direct cost of sales and the operating expenses (R&D, sales & marketing, G&A) that run the business. It measures how much of the gross margin survives the cost of operating the company.
Operating margin = Operating income ÷ Revenue
Each one computed from the same filings and cited the same way.
Educational use only — not investment advice. Figures come from public SEC filings; Echelon teaches you to analyze data, it never recommends buying or selling any security.